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About Us

Playa encantada opened its doors in November of 2013 as a family project, making us stand out for our excellent location in the center of Playa del Carmen on 20 avenue corner with 12 Bis, thanks to that you will be within walking distance of Our beautiful beaches, the famous 5th avenue, shopping malls, nightclubs and top restaurants, we are next to the ADO Bus Terminal which will facilitate your transferred airport-hotel.

We offer spacious and comfortable rooms and suites, in which you will only have to worry about enjoying your days in our beautiful city.

Weather -

Our Apartments

Our Rooms

This room offers all the services for the stay of families or groups of friends, it has two matrimonial beds and a single sofa bed, air conditioning, 44 "LED screen with cable, wi-fi, security box, hair dryer and Iron, all our rooms include a complimentary breakfast.

Our Services


In our rooms and public areas we have free Wi-Fi service for our guests 24 hrs.


With a depth of 1.50 meters and the kids area with a depth of a half meter. Service Hours: 09:00 a.m. to 09:00 p.m.


The hotel offers a complimentary breakfast that includes: Bread, Juice, fruit, coffee and tea served in our restaurant area, from 08:00 a.m. to 11:00 a.m.


Exclusive to our customers

Contact Us


Avenida 20 con Calle 12 bis Lt 1, Colonia Centro, 77710 Playa del Carmen, Q.R.


01 984 803 5602

If you have any questions, feedback or would like to book a trip, please contact us.

We'll get back to you asap!